Frequently Asked Questions about Moneybookers
Who is Moneybookers?
Moneybookers Ltd. was founded in 2001 in London (UK) and has since become one of the top international online payment solutions, with more than 65 000 merchants and over 12 million registered customers worldwide. Moneybookers satisfies the need for consumers to have a safe means of paying online without revealing their financial details. Moneybookers is very cost effective and therefore a clear alternative to other payment providers.
Since Delcampe has chosen Moneybookers as its preferred payment provider for Delcampe checkout, the highly secure and user-friendly Moneybookers payment service has been customized to fit the Delcampe environment, bringing buyers and sellers one of the most effective and quickest ways to accept and make payments on the marketplace.
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How long has Moneybookers been in business?
Moneybookers Ltd. was founded in 2001 in London (UK). Since then, Moneybookers has evolved into a company with 4 international offices (London, Berlin, Sofia and New York ) and over 400 employees. The latest addition to the Moneybookers group was the newly founded Moneybookers USA, Inc. in October, 2008.
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What services does Moneybookers offer to Delcampe sellers?
Moneybookers is a very cost-effective solution for accepting payments on Delcampe and encourages sellers to compare our rate card with our competitors. The solution includes a straight forward sign-up process that only takes a couple of minutes and is directly integrated into your Delcampe checkout. Additionally, it features an instant notification of the success of a payment – allowing for faster shipment of the goods. Moneybookers also conducts a diligent risk assessment on all payments to safeguard both buyers and sellers. Moneybookers adheres to the highest industry standards for security of capture, processing and storage of payment, financial and personal information.
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What benefits does Moneybookers offer to Delcampe buyers?
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Security: Buyers don’t need to disclose their personal details to merchants – they are processed safely via Moneybookers, ensuring highest security standards. Moneybookers utilizes the latest fraud protection technology for its processing and has a highly trained risk and anti-fraud team to uncover fraudulent activity immediately.
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Timely Processing: Moneybookers notifies the seller immediately once a payment has been authorized which enables every seller to ship the goods faster to the recipient.
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Free of charge: The Moneybookers payment service is free of charge for the buyer.
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Great Deals & Smarter Shopping: Moneybookers’ payment solution is integrated on over 65,000 online-stores worldwide, many of them offering special terms for Moneybookers customers..
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How does Moneybookers compare to PayPal?
Moneybookers is a very cost-effective alternative to PayPal.
Merchants choose Moneybookers because it offers the most comprehensive network of payment options at a very low cost and, because of its sophisticated anti-fraud and risk management technology, Moneybookers is a clear and well accepted alternative to other payment options. Moneybookers is currently used by more than 12 million people worldwide. We outscore the competition in customer satisfactory surveys and have been chosen by more than 65,000 merchants as their payment provider of choice – including Delcampe and Skype.
How we compare to PayPal? Decide for yourself. Or offer both.
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How much does the Moneybookers service cost?
Moneybookers encourages you to compare our rates with our competitors. For Delcampe buyers, our service is entirely free. For Delcampe sellers, our fee structure is 2%
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Is Moneybookers fully integrated into the Delcampe checkout process?
Moneybookers is fully integrated into the Delcampe checkout process. If the seller has selected Moneybookers as a payment option when setting up the auction, the buyer can choose to pay for the purchased product via the Moneybookers service on Delcampe checkout. Moneybookers has streamlined the process and integration to ensure the highest level of convenience and conversion without any sacrifices regarding security.
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Is Moneybookers safe? How do you ensure that the personal data of your customers is not shared/stolen?
Moneybookers systems are developed with the same demands on security and performance as the sites used for bank services and share trading. It uses only the most modern security technology: account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256bit encryption, certified by VeriSign. While online shopping is growing extensively, Moneybookers is also seeing an increasing level of concern for online fraud and identity theft. What people are really looking for is a safe and convenient way to pay online. With Moneybookers, customers store their data once and never need to reveal it again at any online website.
Furthermore, Moneybookers employs a large team of highly trained risk and fraud experts that constantly monitor all transactions for fraudulent activities, using state-of-the-art technology and tools.
As soon as any suspicion arises, the risk & fraud team conducts an in-depth analysis until the suspicion is either confirmed or eliminated. Moneybookers is working very closely with the relevant authorities. Offenders are always prosecuted.
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How does a seller register for Moneybookers?
Go to www.moneybookers.com and follow the easy step-by-step instructions to set-up your Moneybookers profile within seconds. Once you have set up your profile, return on Delcampe website. Then, go to “My Delcampe”> “My Wallet” > “Activate an account”. Answer the question: “Do you already have a Moneybookers account?” by writing down the e-mail you used to open your Moneybookers account in front of: “Yes my registered e mail address is…”
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How quickly are sellers activated?
It should not take you more than a few minutes before you can accept payments via Moneybookers on Delcampe. Moneybookers’ systems automatically verify your identity after you enter the authentication process. It’s that easy.
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For more information, go www.moneybookers.com/creatives/delcampe
© Moneybookers Ltd. All Rights Reserved. Use of this Web site is subject to our Terms and Conditions.
Registered in England and Wales under Company No 4260907. Registered office: Welken House, 10-11 Charterhouse Square, London, EC1M 6EH.
None of the information contained in this website constitutes, nor should be construed as Financial Advice.
Internal complaint handling procedures can be requested by contacting our Customer Service Department.
Electronic Commerce (EC Directive) Regulations 2002 & Consumer Protection (Distance Selling) Regulations 2000 Notices
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