Frequently Asked Questions about Skrill (Moneybookers)
Who is Skrill (Moneybookers)?
Skrill (Moneybookers) was founded in 2001 in London (UK) and has since become one of the top international online payment solutions, with more than 100,000 merchants and over 20 million registered customers worldwide. Skrill (Moneybookers) offers consumers a safe means of paying online without revealing their financial details. Skrill (Moneybookers) is very cost effective, making it a clear alternative to other payment providers.
Skrill (Moneybookers) is a preferred payment provider for Delcampe checkout, highly secure, user-friendly and customised to fit the Delcampe environment. Meaning buyers and sellers benefit from one of the most effective and quickest ways to accept and make payments available.
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How long has Skrill (Moneybookers) been in business?
Skrill (Moneybookers) was founded in 2001 in London (UK). Since then, Skrill (Moneybookers) has evolved into a global company with international offices (including London, Berlin, Sofia and New York) and over 500 employees.
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What services does Skrill (Moneybookers) offer to Delcampe sellers?
Skrill (Moneybookers) is a very cost-effective and directly integrated solution for accepting payments on Delcampe, offering users a straight forward sign-up process that only takes a couple of minutes. Additionally, it features the assurance of an instant successful payment notification– which also allows faster shipment of the goods. Skrill (Moneybookers) also conducts risk assessment on all payments to safeguard both buyers and sellers. Skrill (Moneybookers) adheres to the highest industry standards for security, including capture, processing and storage of payment, financial and personal information.
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What benefits does Skrill (Moneybookers) offer to Delcampe buyers?
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Security: Buyers don’t need to disclose their personal details to merchants – they are processed safely via Skrill (Moneybookers), ensuring the highest security standards. Skrill (Moneybookers) utilises the latest fraud protection technology for its processing and has a highly trained Risk and Anti-Fraud team to identify and react to fraudulent activity immediately.
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Timely Processing: Skrill (Moneybookers) notifies the seller immediately once a payment has been authorized which enables every seller to ship the goods faster to the recipient.
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Free of charge: The Skrill (Moneybookers) payment service is free of charge for the buyer.
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Great Deals & Smarter Shopping: The Skrill (Moneybookers) payment solution is integrated on over 100,000 online-stores worldwide, many of them offering special deals for Skrill (Moneybookers) customers.
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How does Skrill (Moneybookers) compare to PayPal?
Skrill (Moneybookers) is a very cost-effective alternative to PayPal.
Merchants choose Skrill (Moneybookers) because it offers the most comprehensive network of payment options at a very low cost, along with sophisticated Risk and Anti-Fraud technology, currently used by more than 20 million people worldwide. Skrill (Moneybookers) outscore the competition in customer satisfactory surveys and have been chosen by more than 100,000 merchants as their payment provider of choice – including Delcampe and Skype.
If you would like to make a comparison with PayPal, why not offer both on your checkout?
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How much does the Skrill (Moneybookers) service cost?
For Delcampe buyers, Skrill (Moneybookers) is entirely free. For Delcampe sellers, the fee structure is reduced to 2%.
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Is Skrill (Moneybookers) fully integrated into the Delcampe checkout process?
Yes. Skrill (Moneybookers) is fully integrated into the Delcampe checkout process. If the seller has selected Skrill (Moneybookers) as a payment option when setting up the auction, the buyer can choose to pay for the purchased product via the Skrill (Moneybookers) service on the Delcampe checkout. Skrill (Moneybookers) has streamlined the process and integration to ensure the highest level of convenience and conversion without any sacrifices regarding security.
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Is Skrill (Moneybookers) safe? How do you ensure that the personal data of your customers is not shared/stolen?
Skrill (Moneybookers) systems are developed with the same demands on security and performance as other regulated financial services, including banks and share traders. Skrill (Moneybookers) uses only the most modern security technology: account login, personal details and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256bit encryption, certified by VeriSign. With Moneybookers, customers safely store their data once and never need to reveal it again at any online website, making Skrill (Moneybookers) a safe and convenient way to pay online.
In addition, Skrill (Moneybookers) employs a large team of highly trained Risk and Anti Fraud experts who constantly monitor all transactions using state-of-the-art technology and tools.
If any suspicion arises, the Risk & Anti Fraud team immediately conducts an in-depth analysis to confirm or eliminate the concerns. Working very closely with the relevant authorities, offenders are always prosecuted.
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How does a seller register for Skrill (Moneybookers)?
Go to www.skrill.com and follow the easy step-by-step instructions to set-up your Skrill (Moneybookers) profile within seconds. Once you have set up your profile, return to the Delcampe website. Then, go to “My Delcampe”> “My Wallet” > “Activate an account”. Answer the question: “Do you already have a Skrill (Moneybookers) account?” with the registered email you used to open your Skrill (Moneybookers) account.
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How quickly are sellers activated?
It should not take more than a few minutes before you can accept payments via Skrill (Moneybookers) on Delcampe. Our systems automatically verify your identity after you enter the authentication process. It’s that easy.
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For more information, go www.moneybookers.com/creatives/delcampe
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Registered in England and Wales under Company No 4260907. Registered office: Welken House, 10-11 Charterhouse Square, London, EC1M 6EH.
None of the information contained in this website constitutes, nor should be construed as Financial Advice.
Internal complaint handling procedures can be requested by contacting our Customer Service Department.
Electronic Commerce (EC Directive) Regulations 2002 & Consumer Protection (Distance Selling) Regulations 2000 Notices
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