What type of credit or debit cards can I use with Skrill (Moneybookers)?
What are local payment options?
How secure are money transfers with Skrill (Moneybookers)?
How do you protect my personal information?
What are the costs for sending money to other persons?
What are the costs for transferring money to my own bank account abroad?
How much FX fee are you charging?
Are there any costs for receiving money?
Are there any withdrawal costs for the recipient of the money to which I Wyślij pieniądze to?
Can I Wyślij pieniądze before my account is verified?
How long does the recipient have to wait for the funds?
What happens with my funds if the recipient does not collect the money?
Can I have more than one Skrill (Moneybookers) account?
What other sort of things could I use Skrill (Moneybookers) for?
Can I Wyślij pieniądze to someone who is not a Skrill (Moneybookers) member?
Skrill (Moneybookers) allows its customers to securely and simply send and receive money online. This is done with an online Wallet, the so called Digital Wallet. A Digital Wallet is the account where your money is stored on.
Use Skrill (Moneybookers) to Wyślij pieniądze to any person worldwide with an email address or to pay securely online at over 35,000 merchants accepting payments with Skrill (Moneybookers).
You can pay with your bank account, Credit/Debit card, one of our local payment provider or simply with existing funds on your Skrill (Moneybookers) account.
Once your financial data is securely stored with us the only things you need for secure online payments or money transfers are your email address and your personal password. Never again reveal your financial details online.
If you receive money through Skrill (Moneybookers), you will get notified by email and the funds will be credited to your Skrill (Moneybookers) account. You can then use this balance to Wyślij pieniądze to any other person with an email address, do secure online payments or withdraw the money to your bank account, VISA card or by cheque.
We accept the following cards:
Use Skrill (Moneybookers) to Wyślij pieniądze to any person worldwide with an email address or to pay securely online at over 35,000 merchants accepting payments with Skrill (Moneybookers).
Skrill (Moneybookers) is connected to the domestic payment network of several countries. The advantage for you: As local payment options and domestic bank and cheque payments are mostly free of charge, you should have no or only very low costs to make a payment to Skrill (Moneybookers). We therefore strongly advise you to choose a local payment method or a bank transfer for your money transfers.
Security related questionsSkrill (Moneybookers) is authorised and regulated by the Financial Services Authority of the United Kingdom (FSA).
Protecting your information and privacy is crucial to Skrill (Moneybookers). As soon as Skrill's (Moneybookers') safety experts become aware of a fraud attempt linked to your account, they will inform the responsible authorities and block your account. Your personal data is legally protected by the Data Protection Act 1998.
Pricing related questionsYou only pay a maximum of €0.50 for sending money to other persons when funded with bank transfer, one of our free of charge local payment options or with existing funds on your Skrill (Moneybookers) account. Some of our local payment option providers and credit card companies demand a processing fee for the usage of their payment network. Therefore, if you Wyślij pieniądze with a credit/debit card or one of our non-free local payment options, Skrill (Moneybookers) has to apply a small fee. Please have a look at our fee section here.
You only pay a maximum of €1.80 for sending money to your own bank account abroad when funded with bank transfer, one of our free of charge local payment options or with existing funds on your Skrill (Moneybookers) account. Some of our local payment option providers and credit card companies demand a processing fee for the usage of their payment network. Therefore, if you Wyślij pieniądze with a credit/debit card or one of our non-free local payment options, Skrill (Moneybookers) has to apply a small fee. Please have a look at our fee section here.
Skrill (Moneybookers) charges 1.99% of additional money exchange fees. This price structure is openly communicated and is among the cheapest in the industry.
No. Receiving money is totally free of charge.
Yes. The recipient pays €1.80 for every withdrawal to his/her bank account and €3.50 for withdrawals via cheque.
Verification related questionsYes. However, when you are an unverified customer you will have initial limits for sending, receiving or withdrawing money from your Skrill (Moneybookers) account.
You can increase your limits by verifying one of the following things:
1) Your bank account 2) Your address 3) Your credit/debit cardVerification can be done by different options available. Please go to your Skrill (Moneybookers) account and click on “View limits” in order to see and increase your account limits.
Moneybookers prepaid MasterCard related questionsEveryone with an address within the EU. No conditions on duration of residency in the country.
Once the recipient receive an email notification about funds received they need to sign up or log-in in order to withdraw the funds. They should then click on “My MasterCard” from their account and follow the instructions.
The Moneybookers MasterCard prepaid card is directly linked to the customer’s Digital Wallet account. That means that once the recipient have applied for their card they will have instant access to the funds in their account instead of having to go online and use slow bank transfer withdrawals.
The card may be used everywhere MasterCard cards are accepted‚ at over 28.5 million locations around the world: paying in shops or restaurants, shopping online and getting cash at ATMs worldwide.
Paying in shops, restaurants or online FREE
Bank transfer top-up FREE
Receiving cash FREE
Balance enquiry FREE
Online statement FREE
PIN re-issue FREE
Foreign exchange 1.99%
Cash withdrawal 1.80 EUR
Annual card membership 10.00 EUR
Paying in shops, restaurants or online 1000 EUR
Cash withdrawal 250 EUR
Note: Limits are subject to change depending on your account status. If your Skrill (Moneybookers) account is not in Euro, all fees and limits will be converted accordingly.
OthersThe money transfer is instant. The recipient will receive the funds seconds after you’ve sent the money.
After 14 days the funds will be returned to you.
Unfortunately, we cannot allow customers to hold more than one account.
Skrill (Moneybookers) can be used to buy a huge range of goods online from over 35,000 merchants: from Skype credits to music to clothes, the choice is yours. Once you’ve registered with Skrill (Moneybookers), all you need to provide is your email address and password to make secure online payments at your convenience.
Due to anti-money laundering regulations we are required to identify the source of funds for cumulated sums over €2,500 or single transactions over €1,000. Therefore and for your own safety we require you to prove your identity. This is standard practice for all reputable money transfer providers.
Yes, the recipient does not need to be a Skrill (Moneybookers) customer at the time of sending the money. He will be notified upon receipt of funds and only needs to register with Skrill (Moneybookers) in order to collect the money.
MasterCard is a registered trademark of MasterCard International Incorporated. The Skrill (Moneybookers) card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International. NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).